Frequently Asked Question
Your mailbox can be loaded onto your device or through your mail client with an IMAP connection.
By using an IMAP connection, you can have multiple clients simultaneously connected to the same mailbox. For example, you can have email on your phone, your tablet, and your computer, and when you delete a message from your phone, it will also be deleted on your other devices.
The way your device or mail client is designed may be different than how other programs or devices work, with different names for the same steps.
Your device or program should have detailed information on how to add and set up mailboxes onto the system, but there are general pieces of information you need to complete the process:
- When selecting the account type, select IMAP
- Your User Name is your full email address
- Your Password is your mailbox password
For example, if your e-mail address was bob@example.co.uk, you should use the following settings:
User Name: bob@example.co.uk
Password: password123
The Incoming Server (IMAP) settings would be:
Incoming IMAP Server: mail.example.co.uk
Incoming IMAP Server Port: 993
Incoming IMAP SSL: SSL/TLS
Incoming IMAP Authentication Type: Password
The Outgoing Server (SMTP) settings would be:
Outgoing Mail Server: mail.example.co.uk
Outgoing Mail Server Port: 587
Outgoing Mail Server SSL: STARTTLS
Outgoing Authentication Type: Password